We ship free worldwide. Normally you can expect your BORN Atelier bag between 7 and 18 days.
We use DHL for the majorety of our orders so you can easily track it with a tracking number which we send it to you.
Do you have questions about shipping? Email us at at email@example.com and we will gladly help you out.
Change of mind returns are possible within 14 days of receipt, only if the items are unused and in original shape.
Please ship the return with a carrier of your choice. For your safety, make sure to get a tracking number so that carrier will refund you in the event of theft or loss during delivery to our workshop.
We offer a full manufacturers warranty against defects and we will replace-refund your product as neccessery.
In this cases, return shipping costs associated are covered by us. Please do send us email if this happens.